Privacy Policy

South Okanagan Tours ("we," "us," or "our") operates the website southokanagantours.ca. This policy explains how we collect, use, and protect your personal information.

Information We Collect

When you contact us through our website forms, we may collect your name, email address, phone number, and message content. We also collect standard website usage data through cookies and analytics tools.

How We Use Your Information

We use your information to:

• Respond to your inquiries and booking requests

• Provide our tour and transportation services

• Improve our website and services

• Send relevant communications about your bookings

Cookies and Analytics

We use Google Analytics and Google Tag Manager to understand how visitors use our website. These tools use cookies to collect anonymous usage data such as pages visited, time on site, and general location. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Google Ads

We use Google Ads remarketing to show relevant advertisements to visitors who have previously visited our website. You can opt out of personalized advertising at Google Ad Settings.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

Contact Us

If you have questions about this privacy policy, contact us at:

South Okanagan Tours Email: info@southokanagantours.ca Phone: (250) 498-2221